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The inaugural PagerDuty Summit in San Francisco on September 13th was well attended with a cross section of managers and practitioners from the DevOps community including Google, Netflix, Airbnb, Amazon, Twillio, Dropbox and more. I am now much better able to articulate the DevOps ethos with a great quote shared by the summit’s keynote speaker Jennifer Tejada, Pagerduty CEO, “success is when everything is running smoothly”.
DevOps is about relentlessly driving everything in the cycle from identifying a business need; to utilizing agile software development; performing automated testing; continuously deploying in small increments; extensive monitoring for early detection of problems; effective incident management; blameless postmortems; and sharing of learning/ taking action to make sure no problem is ever repeated.
Adoption of DevOps has become a critical success factor in Digital Transformation where our daily lives are increasingly using cloud-based systems for everything from searching for information online; shopping and banking; hailing an Uber or getting directions; streaming a video; sharing a file or sending a message, all of which we expect to “run smoothly” while continuously upgrading with new features and capabilities.
DevOps evangelist Gene Kim gave a great presentation on 5 surprising observations on DevOps:
Breakout sessions included:
PagerDuty announced new capabilities for Incident Management, Infrastructure Health Monitoring, automatic capture of incident log and incident task assignment/ reminder in addition to event suppression/ correlation/ aggregation as an incident, team alerting, and roster management and reporting that has led more than 8000 organizations to adopt the tool including more than half of the Fortune 100.
SOPRIS Technologies, Inc. will certainly emphasize these capabilities and the more than 175 PagerDuty native integrations with the data center operations and software development teams we work with.
About the Author:
David Stevenson is Head of Strategy at SOPRIS Technologies building solutions for Service Providers and Enterprise as Network, Cloud and Data Center converge around NFV and SDN. Previously David led Motive (an Austin startup) growing it from a $50M at acquisition by Alcatel-Lucent to over $200M software business in Customer Experience Service Assurance, Device Management and Analytics with a global customer base.
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